SETTING UP AN ACCOUNT:
Before we can release credit and background information we have to open an account for you. There is no charge to open a membership account for individual landlords but Property Management companies may require an onsite inspection. There is a one time fee of $55.00 for this requirement, again, this fee applies to business customers only, not individual landlords. Set up is easy and can generally be done in just a few minutes. Print the Membership Documents that suit your needs (see Print Forms section that follows below).
PROCESSING A REPORT ON YOUR APPLICANT:
The process for screening applicants is simple. Have the applicant fill out a rental application and EMAIL or FAX it to us. You may use your own application or ours. NOTE: Please be sure to indicate which type of report you are requesting (see Services for report types).Upon receipt of your request we will EMAIL or FAX the reports to you along with an explanation of the information. Turn-around time is usually no more than two or three hours.
We will send you an invoice at the end of the month for the reports you have requested and you may to pay by check or credit card. Credit card payments can be done conveniently over the phone by calling customer service at 1-800-576-1111.
If you're ready to proceed, download the membership forms that suit your needs, fill them out and EMAIL or FAX them to us along with the required documents listed for the type of service you are requesting. One of our customer service representatives will contact you within 2-3 hours to confirm your membership.
If you already have an applicant to process, send the rental application along with your membership forms and we will open your account and get started on your request.
If you have questions call us at 1-800-576-1111, or email firstname.lastname@example.org and a customer service representative will be happy to help you.
TO VIEW & PRINT OUT THESE INSTRUCTIONS AND FORMS
CLICK ON THE APPROPRIATE LINK BELOW:
PLEASE NOTE: You will need Adobe Acrobat Reader to access the forms. If you do not have Adobe -- download it for free at: http://www.adobe.com/products/acrobat/readstep2.html It's quick and it’s easy!
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